Commercial Rent Arrears Recovery (CRAR) Services

If your commercial tenant is behind on rent, Commercial Investigation Services is here to help you reclaim what’s rightfully yours. Our Certificated Enforcement Officers (CEOs) follow the strict legal guidelines of the Commercial Rent Arrears Recovery (CRAR) procedure—ensuring you recover the money owed with minimal disruption to your business operations.

What is CRAR?

Introduced on 6th April 2014, the Commercial Rent Arrears Recovery (CRAR) procedure replaced the outdated Distress for Rent Act. Under these updated regulations, landlords can no longer recover outstanding rent themselves—it must be done by a Certificated Enforcement Officer on their behalf.

At Commercial Investigation Services, our enforcement powers allow us to take control of goods belonging to commercial tenants in cases of unpaid rent. If the arrears remain unpaid after issuing a mandatory seven-day Enforcement Notice, we can attend the premises, secure a Controlled Goods Agreement, and—if necessary—remove the goods immediately. These seized assets can then be sold at public auction, with the proceeds offset against the outstanding rent, providing a swift and effective resolution.

However, our priority is always to maintain business continuity. Rather than immediately removing goods, we work to negotiate practical repayment plans, allowing your tenant to continue trading while you receive the money owed. After all, a paying tenant is far more valuable than an empty property.

Why Choose Commercial Investigation Services for CRAR?

When it comes to recovering commercial rent arrears, you need a team you can trust. Here’s why landlords across Wales choose us:

Decades of Enforcement Expertise – Benefit from our deep-rooted experience in the enforcement sector.

Up-to-Date Legal Knowledge – We ensure all actions comply with the latest legal frameworks and government regulations.

Power to Take Control of Goods – If needed, our CEOs have the authority to seize and sell assets belonging to non-paying tenants.

Finding the Right Solution for You

In most cases, the best outcome involves negotiating a payment arrangement. This allows the tenant to continue trading while ensuring you receive the full rental amount. Goods can remain on-site under a Controlled Goods Agreement, securing your claim until the arrears are cleared.

Better still, the tenant is responsible for our enforcement fees—meaning you recover the full rent amount at little or no extra cost. Our skilled negotiators work tirelessly to achieve the best outcome for you while maintaining a workable solution for your tenant.

Professional Commercial Rent Recovery You Can Trust

At Commercial Investigation Services, we don’t just specialise in CRAR—we also assist with recovering rent arrears or enforcing contractual liabilities after a tenant vacates a property. Our High Court Enforcement Officers are authorised to enforce Judgments and Writs across England and Wales, bringing a wealth of industry experience to every case.

Whether you’re dealing with a small high-street shop or a sprawling commercial site, our team is equipped to recover what’s owed—always operating within the bounds of government legislation.

Need Help with Commercial Rent Recovery?

Don’t let unpaid rent disrupt your business. Our expert team is here to guide you through the CRAR process and ensure you recover your arrears efficiently and lawfully.